RIU Palace Riviera Maya
Avenida Xaman-ha, Manzana 9 y 10, Lote 1, Near Playacar Golf Club, Playa del Carmen, 77710, Mexico
Rating
4.3
Travelers Choice
2021
Price Level
$$$$
Rooms
460
Pets
No
from
CLP 3,129,196.07
10
Jan
RIU Palace Riviera Maya, Playa del Carmen
RIU Palace Riviera Maya
The Hotel Riu Palace Riviera Maya (All Inclusive 24 hours) has been built on a spectacular stretch of the beautiful white sandy beach of Playacar in Mexico, and is just 2.5 km from Playa del Carmen surrounded by tropical palm trees and just 5 minutes from the city centre. Our luxury all inclusive Riviera Maya resort is fully equipped for tourists. The rooms are spacious and comfortable with the best views, and the 35,000 m² of gardens will give you the sensation of being in a tropical atmosphere surrounded by palm trees, white sand and turquoise water. Our all inclusive program invites you to sample our buffet restaurant with a wide variety of dishes, as well as the themed international restaurants and live show cooking. You’ll have the opportunity to savour the best menus and satisfy your palate.
Price & Availability
Select your room
Preferred Rate
Jr. Suite ·
All Inclusive
Junior Suite (U) ·
All Inclusive · 1 King Bed, 2 Double Beds
Book now and save
Non Refundable
Preferred Rate
Jr. Suite With Courtyard View ·
All Inclusive
Junior Suite (Superior, U) ·
All Inclusive · 1 King Bed, 2 Double Beds
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Non Refundable
Suite ·
All Inclusive
20% discount
Non Refundable
Superior Suite ·
All Inclusive
20% discount
Non Refundable
Junior Suite, 2 Bedrooms (U) ·
All Inclusive · 1 King Bed, 2 Double Beds
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Non Refundable
Junior Suite, 2 Bedrooms (Superior | U) ·
All Inclusive · 1 King Bed, 2 Double Beds
Book now and save
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
871 reviews
5
4400
4
1655
3
530
2
209
1
172
Customers Review
Cleanliness 4.5
Comfort 4.2
Neighborhood 4.6
Amenities 4.2
Condition 4.2
Recomendation 70.6%
“I just returned from Riu Palace in Riviera Maya (Playa del Carmen). This was a solo trip of 6 days and I can honestly say that I was very impressed with my overall stay, especially during the Covid pandemic. The resort was maybe 30% occupied, meaning no large crowds. The entire property was immaculate (pools, walkways, restaurants, beaches, rooms, etc). Every staff member wore a mask at ALL TIMES. They provided temperature checks whenever you entered the resort or any restaurant. Masks were mandatory everywhere with the expectation of the pools or beach. They actually took better precautions than the majority of places in the U.S. (sad...but TRUE!).
The drinks were plentiful and NEVER watered down! The servers at the pool go above and beyond to make sure that you are satisfied. I believe I tried every drink imaginable and never had an issue with the service. I do recommend the Espresso Martini...I do not drink coffee often but this cocktail was GREAT.
The few negative issues were
1. Although you are supposed to have access to the other 3 surrounding properties, only 1 of the 3 were open. It was not the fault of the resort but due to Covid.
2. The food was average. However I suggest the Japanese restaurant, great sushi! The choice of entree’s were also nice too. I did enjoy the steakhouse, only for the lobster tail. The steak was ok. The Italian restaurant was not as good as I expected neither was the Mexican restaurant. The buffets were your typical buffets. I ate mostly fresh fruit and fish when I did go.
3. Pool entertainment was subpar but they did their best to get guests involved. There were also too many kids at the pool. I’m big on family vacations but it would be nice to have an adult only pool.
I took a $7 taxi to 5th Avenue...it was sad to see how their economy is basically nonexistent because of Covid. So many shops, restaurants and bars were closed. But I did luck up and found a small restaurant...where I had (2) fresh Ahi Tuna Tostadas and 2 Corona for $11.
I would more than likely stay here again and would recommend this resort to others. If you go during Covid, just remember that it will be different but still enjoyable.”
— Derrick Woods
“Ficamos 15 dias no hotel, simplesmente fantástico. Equipe extremamente atenciosa e prestativa, equipe de entretenimento super animados, limpeza e manutenção do hotel ótimos. Valeu a pena. Conhecemos quase todos os restaurantes do hotel, os melhores foram o steak house e o Italiano. O buffet international também era ótimo e tinha mil opções.”
— Renata Di Bonito
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