Experience Luxury and Serenity at Marriott Puerto Vallarta Resort & Spa

Josh Morof

Feb 16, 2023

5

Five stars for many reasons. The pool is large with a view of the ocean and surrounded by plentiful seating and umbrellas. Service at the pool was outstanding and quick. The beach is amazing and right along the property with amazing sunset views. Food and drinks at resort are great with an equal emphasis on presentation, taste, attentive service, and reasonable prices. The lobby has nice seating, as well a coffee and ice cream shop. Taxis into town are easy to get. A highlight was the walking distance to the marina with numerous restaurants, shops, salons, a weekly Thursday night market, and excursions. The bathroom of our room was nice but the bedroom furniture (chairs and couch) seems a little outdated. Still, our room was nice, clean, and very comfortable. We recommend going into the marina to get water at Oxxo as it is much cheaper than getting water at the resort, although two water bottles are included daily. Would come again. Most people we met at the resort have been coming again and again for years and know the staff by name for a good reason.

Danny S

Dec 05, 2022

5

This hotel is quite literally a paradise! Between the customer service, the rooms, the amenities and the rooms it was like a piece of heaven! Oh and did I mention it is right on the unbelievable ocean!?! Ernesto was one of the most amazing bellhop I have ever come into contact with. He greeted us in the lobby and he saw I had cut my finger and immediately jumped in to get me a bandage and get me patched up. The next day when I was in my everyday clothes he still recognized me and he came straight up to give me a hug! Absolutely amazing! I was blown away by his genuine care and concern for each guest! The breakfast was to die for! The views and the beauty surrounding this facility was amazing!!!! 10 out of 5 stars from me!

Gina Magsombol

Dec 04, 2022

5

This was my first time visiting the resort and was blown away by the attentive, friendly service from every single employee-- from the time you check-in, to the serving staff, poolside staff and attendants-- each and every staff member made us feel welcome and cared for. We did not have a worry in the world while staying here. Isn't that the goal when you're on vacation? We had breakfast, dinner, and drinks while on the property at each of the restaurants. Each time, the staff remembered our names and our preferences, an example of the customer service and attention to detail the staff has for their guests. The food was excellent in each restaurant and no complaints.

Hillary Bliss

Nov 20, 2022

5

Stayed here for 4 nights for a work retreat, the views are amazing, the rooms were comfortable and quiet, AC in the rooms was great. All the staff were super kind. Very close to the airport so it's a short taxi ride ($18 US). I am vegetarian and there were very limited veg options on the menus and sometimes it was a struggle to get the staff to understand custom requests for veg items, but they really tried. All inclusive is amazing, but for some reason they obsessively make you sign checks (often separate checks for drinks and food) and especially with a large group this was incredibly difficult sometimes, just seems like there are lots of operational improvements that could be made (like swiping a card). Almost no one was swimming at the beach because I think crocodiles? But the pool has an amazing view of the beach anyway. Loved tandem and solo kayaking!!!!

Terry Adkisson

Oct 09, 2022

5

This place is 5 stars because of the facilities and the people. The pool is heated and I believe the largest one I’ve ever seen in 57 years! The breakfast buffet rocks and Reyna is absolutely wonderful lady and server. She took excellent care of us. The pool service is outstanding and want to give a shout out to Carlos, he was the best and bent over backwards taking care of us. We had lunch in the bar and Victor was our waiter on several days and he was outstanding. I believe the Marriott takes good care of their people here. They ALL praised their employer! In return, the Marriott is lucky to have these people working for them. These 3 I mentioned defined hard work and true service! I am sure the rest of the team is just as good, but these 3 were special to us. This is our 3rd time back to the Marriott and we love this place and will definitely be back.

oceanpalace

Safe, relaxing, attentive - stellar experience!

5

Maybe this isn't a vaccine, but the Marriott PV resort is the perfect antidote for the COVID lockdown. Full precautions were in place - social distancing, face masks, sanitizing dining tables each...

sjsaltt

Great visit for a week again!!!

5

We were a little hesitant to travel to PV during the pandemic - but we are SOOOO glad we did! The Marriott staff and property once again were amazing, and the facilities, beach, etc. are great. The...

Shalesh K

Ocean- view large room for only $90/night

5

Gorgeous view, balcony, large modern room, beach access, massive pool with swim-up bar. How can you go wrong? Fantastic value for a resort. Pool restaurant is pretty good, but sports bar and sushi...

981davey

Amazing as usual!

5

My wife and I try to visit at least 1-2 times a year. This was a shorter trip at only 5 nights, but we canât say enough about the resort, service, and staff. We had a Governor suite facing the ocean...

approvedbycraig

3 weeks in Paradise

5

We love it here, over the 16 months we have been 5 times, it really feels like our home away from home. The service and the people are what make it so special. Breakfast: Jorge Roberto Reyna Itzel...

gfv180

Eighth Consecutive Year Visit

4

Reservation booked direct with Marriott with usual request to have a non connecting, king room on the west side with extra feather pillows. I even called the hotel direct the day before our arrival...

LKD80

Mixed feelings but good customer service

2

Mixed feelings about this resort - the staff try hard and they fix things the second you point out problems, but we have to start with the food- donât order burgers when you are here. The âAngus...

JAM19541955

Marriott Puerto Vallarta-January 2022

5

Met and exceeded our expectations! Beautiful property- great staff- protocols in place (and respected) great location to airport- this Marriott property is staffed and ready to WELCOME travelers...

tatianarI5907MT

Very good hotel and Spa

5

I really enjoyed my stay. Not very crowded, beautiful design, super comfortable, everything you need for peaceful rest. The best experience was at the spa. I've never seen at resorts such an advanced...

Marriott Puerto Vallarta Resort & Spa, Puerto Vallarta

Marriott Puerto Vallarta Resort & Spa

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Marriott Puerto Vallarta Resort & Spa, Puerto Vallarta

Marriott Puerto Vallarta Resort & Spa

Price & Availability

Travelers

Select your room

Garden View, Guest Room, 1 King ·

Ocean View, Guest Room, 1 King ·

Room, 1 King Bed, Non Smoking, Ocean View ·

Room, 1 King Bed, Non Smoking, Garden View ·

Room, 1 King Bed, Non Smoking, Garden View ·

Garden View, Guest Room, 1 King ·

Room, 1 King Bed, Garden View ·

Room, 1 King Bed, Non Smoking, Ocean View ·

Ocean View, Guest Room, 1 King ·

Room, 1 King Bed, Ocean View ·

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Oceanfront, Terrace, Whirlpool ·

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Oceanfront, Terrace, Whirlpool ·

Overall

Customers Review

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