Phone Number 502 54149251
DoubleTree by Hilton Orlando Downtown
60 South Ivanhoe Boulevard, In Orlando (Downtown Orlando), Orlando, FL 32804, United States
Rating
4
GreenLeader
2024
Price Level
$$
Rooms
342
Pets
No
from $ 895.77
24
Dec

DoubleTree by Hilton Orlando Downtown, Orlando

DoubleTree by Hilton Orlando Downtown

We’re minutes from Amway Center, Exploria Camping World Stadium, and Dr Phillips Center for Performing Arts. Take a drive along I-4 to Universal Orlando or Walt Disney World Resort Theme Parks. We have a sky deck pool and 24-hour fitness center. Savor a light bite and drinks in Sixty South Bar and stop by Made Market, Proudly Serving Starbucks. Spacious rooms free Wi-Fi an outdoor pool with city views and an area shuttle please our guests at the non-smoking Doubletree By Hilton Orlando Downtown. The 15-floor Doubletree By Hilton has 341 spacious rooms all with fine furnishings granite bathrooms and plush beds with pillowtop mattresses and cotton-rich sheets. Enjoy a view of Lake Ivanhoe or the city skyline. Rooms have premium cable TV work desks and free bottled water. Some rooms also boast flat-panel high-definition TVs. Wi-Fi is complimentary in the rooms and lobby. Active guests swim in the fourth-floor outdoor heated pool exercise in the fitness center and hit the jogging trails by Lake Ivanhoe. When relaxation time hits head for the soothing hot tub and the sun deck. The hotel restaurant serves classic Italian cuisine and Central Florida fare plus an extensive wine list. The hotel also has a business center and parking is offered for a fee. The hotel operates a free shuttle to the immediate downtown area. The Doubletree By Hilton is 26 minutes northwest of the airport. Located in downtown Orlando it's a short stroll south of Lake Ivanhoe and Lake Ivanhoe Park. Browse the antique shops on Ivanhoe Row about a mile northeast. Visit Walt Disney World about 35 minutes southwest. Universal is 20 miles south of the hotel and SeaWorld is 22 minutes south.

DoubleTree by Hilton Orlando Downtown

Price & Availability

Select your room

DoubleTree by Hilton Orlando Downtown

2 Queen Beds ·

Room Only
Total
$ 895.78
DoubleTree by Hilton Orlando Downtown

Room, 2 Queen Beds, Non Smoking ·

Bed & Breakfast · 2 Queen Beds
Member’s exclusive price
Total
$ 1,182.97
DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed, Accessible, Bathtub ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
$ 1,182.97
DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed with Sofa bed ·

Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Member’s exclusive price
Total
$ 1,182.97
DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
$ 1,182.97
DoubleTree by Hilton Orlando Downtown

1 King Bed ·

Room Only
Total
$ 1,188.10
DoubleTree by Hilton Orlando Downtown

1 King Mobility Access Bathtub ·

Room Only
Total
$ 1,188.10
DoubleTree by Hilton Orlando Downtown

1 King Bed - Sofa Bed ·

Room Only
Total
$ 1,188.10
DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed, Corner ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
$ 1,246.42
DoubleTree by Hilton Orlando Downtown

1 King Bed - Corner Room ·

Room Only
Total
$ 1,251.77
DoubleTree by Hilton Orlando Downtown

1 KING BED,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

617
Total
$ 1,259.39
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

617
Total
$ 1,259.39
DoubleTree by Hilton Orlando Downtown

1 KING BED - SOFA BED,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

617
Total
$ 1,259.39
DoubleTree by Hilton Orlando Downtown

2 Queen Beds ·

Bed & Breakfast
Package Rate
Total
$ 1,264.37
DoubleTree by Hilton Orlando Downtown

Room Run Of House ·

Bed & Breakfast
Package Rate
Total
$ 1,264.37
DoubleTree by Hilton Orlando Downtown

Room, 2 Queen Beds, View (High Floor) ·

Bed & Breakfast · 2 Queen Beds
Member’s exclusive price
Total
$ 1,278.23
DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed, View (High Floor) ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
$ 1,278.23
DoubleTree by Hilton Orlando Downtown

1 King Bed High Floor City View ·

Room Only
Total
$ 1,283.71
DoubleTree by Hilton Orlando Downtown

2 Queen High Floor City View ·

Room Only
Total
$ 1,283.71
DoubleTree by Hilton Orlando Downtown

1 King Bed Non-Smoking ·

Room Only
18% discount
Total
$ 1,294.18
DoubleTree by Hilton Orlando Downtown

2 Queen Beds Non-Smoking ·

Room Only
18% discount
Total
$ 1,294.18
DoubleTree by Hilton Orlando Downtown

1 King Bed With Pull Out Sofa Bed Non-Smoking ·

Room Only
18% discount
Total
$ 1,294.18
DoubleTree by Hilton Orlando Downtown

1 King Accessible Bathtub Non-Smoking ·

Room Only
18% discount
Total
$ 1,294.18
DoubleTree by Hilton Orlando Downtown

Room, 2 Queen Beds, Non Smoking, Corner ·

Bed & Breakfast · 2 Queen Beds
Member’s exclusive price
Total
$ 1,309.96
DoubleTree by Hilton Orlando Downtown

Studio Suite, 1 King Bed ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
$ 1,309.96
DoubleTree by Hilton Orlando Downtown

Room, 1 King Bed, Non Smoking, City View (Oversized) ·

Bed & Breakfast · 1 King Bed
Member’s exclusive price
Total
$ 1,309.96
DoubleTree by Hilton Orlando Downtown

1 King Bed - Oversized ·

Room Only
Total
$ 1,315.55
DoubleTree by Hilton Orlando Downtown

1 King Bed Studio - Walk-In Shower No Tub ·

Room Only
Total
$ 1,315.55
DoubleTree by Hilton Orlando Downtown

2 Queen Beds - Corner Room ·

Room Only
Total
$ 1,315.55
DoubleTree by Hilton Orlando Downtown

1 KING BED - CORNER ROOM,233 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

617
Total
$ 1,326.85
DoubleTree by Hilton Orlando Downtown

2 QUEEN HIGH FLOOR CITY VIEW,205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING,REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE ·

617
Total
$ 1,360.72
DoubleTree by Hilton Orlando Downtown

1 KING BED HIGH FLOOR CITY VIEW,205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING,REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE ·

617
Total
$ 1,360.72
DoubleTree by Hilton Orlando Downtown

1 King Corner Non-Smoking ·

Room Only
18% discount
Total
$ 1,363.72
DoubleTree by Hilton Orlando Downtown

1 King Junior Suite - Sofa Bed - Sitting Area ·

Room Only
Total
$ 1,379.22
DoubleTree by Hilton Orlando Downtown

1 KING BED STUDIO - WALK-IN SHOWER NO TUB,588 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

617
Total
$ 1,394.49
DoubleTree by Hilton Orlando Downtown

1 KING BED - OVERSIZED,588 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

617
Total
$ 1,394.49
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - CORNER ROOM,440 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

617
Total
$ 1,394.49
DoubleTree by Hilton Orlando Downtown

Room Run Of House ·

Room Only
Total
$ 1,396.52
DoubleTree by Hilton Orlando Downtown

1 King Bed ·

Bed & Breakfast
Total
$ 1,397.73
DoubleTree by Hilton Orlando Downtown

1 King Bed - Sofa Bed ·

Bed & Breakfast
Total
$ 1,397.73
DoubleTree by Hilton Orlando Downtown

1 King Mobility Access Bathtub ·

Bed & Breakfast
Total
$ 1,397.73
DoubleTree by Hilton Orlando Downtown

1 KING BED,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
$ 1,439.28
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
$ 1,439.28
DoubleTree by Hilton Orlando Downtown

1 KING BED - SOFA BED,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
$ 1,439.28
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
$ 1,441.23
DoubleTree by Hilton Orlando Downtown

1 KING BED - SOFA BED - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
$ 1,441.23
DoubleTree by Hilton Orlando Downtown

1 KING MOBILITY ACCESS BATHTUB - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
$ 1,441.23
DoubleTree by Hilton Orlando Downtown

1 KING BED - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
$ 1,441.23
DoubleTree by Hilton Orlando Downtown

1 KING MOBILITY ACCESS BATHTUB - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
$ 1,441.23
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
$ 1,441.23
DoubleTree by Hilton Orlando Downtown

1 KING BED - SOFA BED - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
$ 1,441.23
DoubleTree by Hilton Orlando Downtown

1 KING BED - 205 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
$ 1,441.23
DoubleTree by Hilton Orlando Downtown

1 KING JUNIOR SUITE - SOFA BED - SITTING AREA,518 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

617
Total
$ 1,462.01
DoubleTree by Hilton Orlando Downtown

1 King Bed - Corner Room ·

Bed & Breakfast
Total
$ 1,472.70
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
$ 1,481.58
DoubleTree by Hilton Orlando Downtown

1 KING BED,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
$ 1,481.58
DoubleTree by Hilton Orlando Downtown

1 KING BED - SOFA BED,205 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
$ 1,481.58
DoubleTree by Hilton Orlando Downtown

2 Queen High Floor City View ·

Bed & Breakfast
Total
$ 1,510.18
DoubleTree by Hilton Orlando Downtown

1 King Bed High Floor City View ·

Bed & Breakfast
Total
$ 1,510.18
DoubleTree by Hilton Orlando Downtown

1 KING BED - CORNER ROOM,233 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
$ 1,516.47
DoubleTree by Hilton Orlando Downtown

1 KING BED - CORNER ROOM - 233 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
$ 1,518.58
DoubleTree by Hilton Orlando Downtown

1 KING BED - CORNER ROOM - 233 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
$ 1,518.58
DoubleTree by Hilton Orlando Downtown

1 King Bed Studio - Walk-In Shower No Tub ·

Bed & Breakfast
Total
$ 1,547.67
DoubleTree by Hilton Orlando Downtown

1 King Bed - Oversized ·

Bed & Breakfast
Total
$ 1,547.67
DoubleTree by Hilton Orlando Downtown

2 Queen Beds - Corner Room ·

Bed & Breakfast
Total
$ 1,547.67
DoubleTree by Hilton Orlando Downtown

2 QUEEN HIGH FLOOR CITY VIEW,205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING,REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE ·

Room Only
Promo
Total
$ 1,555.13
DoubleTree by Hilton Orlando Downtown

1 KING BED HIGH FLOOR CITY VIEW,205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING,REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE ·

Room Only
Promo
Total
$ 1,555.13
DoubleTree by Hilton Orlando Downtown

1 KING BED HIGH FLOOR CITY VIEW - 205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING - REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE - ·

Bed & Breakfast
Total
$ 1,557.26
DoubleTree by Hilton Orlando Downtown

2 QUEEN HIGH FLOOR CITY VIEW - 205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING - REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE - ·

Bed & Breakfast
Total
$ 1,557.26
DoubleTree by Hilton Orlando Downtown

1 KING BED HIGH FLOOR CITY VIEW - 205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING - REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE - ·

Room Only
Total
$ 1,557.26
DoubleTree by Hilton Orlando Downtown

2 QUEEN HIGH FLOOR CITY VIEW - 205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING - REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE - ·

Room Only
Total
$ 1,557.26
DoubleTree by Hilton Orlando Downtown

1 KING BED - CORNER ROOM,233 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
$ 1,561.06
DoubleTree by Hilton Orlando Downtown

1 KING BED - OVERSIZED,588 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
$ 1,593.69
DoubleTree by Hilton Orlando Downtown

1 KING BED STUDIO - WALK-IN SHOWER NO TUB,588 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
$ 1,593.69
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - CORNER ROOM,440 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
$ 1,593.69
DoubleTree by Hilton Orlando Downtown

1 KING BED - OVERSIZED - 588 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
$ 1,595.95
DoubleTree by Hilton Orlando Downtown

1 KING BED STUDIO - WALK-IN SHOWER NO TUB - 588 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
$ 1,595.95
DoubleTree by Hilton Orlando Downtown

1 KING BED STUDIO - WALK-IN SHOWER NO TUB - 588 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
$ 1,595.95
DoubleTree by Hilton Orlando Downtown

1 KING BED - OVERSIZED - 588 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
$ 1,595.95
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - CORNER ROOM - 440 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
$ 1,595.95
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - CORNER ROOM - 440 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
$ 1,595.95
DoubleTree by Hilton Orlando Downtown

1 KING BED HIGH FLOOR CITY VIEW,205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING,REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE ·

Bed and Breakfast Rate 1
Total
$ 1,600.77
DoubleTree by Hilton Orlando Downtown

2 QUEEN HIGH FLOOR CITY VIEW,205 SQ FEET- COMP WIFI- SWEET DREAMS BEDDING,REFRIGERATOR- 49 INCH LED TV- KEURIG COFFEE ·

Bed and Breakfast Rate 1
Total
$ 1,600.77
DoubleTree by Hilton Orlando Downtown

1 King Junior Suite - Sofa Bed - Sitting Area ·

Bed & Breakfast
Total
$ 1,622.65
DoubleTree by Hilton Orlando Downtown

Double With Views ·

Room Only
Total
$ 1,635.54
DoubleTree by Hilton Orlando Downtown

1 KING BED STUDIO - WALK-IN SHOWER NO TUB,588 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
$ 1,640.56
DoubleTree by Hilton Orlando Downtown

1 KING BED - OVERSIZED,588 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
$ 1,640.56
DoubleTree by Hilton Orlando Downtown

2 QUEEN BEDS - CORNER ROOM,440 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 49 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
$ 1,640.56
DoubleTree by Hilton Orlando Downtown

1 KING JUNIOR SUITE - SOFA BED - SITTING AREA,518 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

Room Only
Promo
Total
$ 1,670.88
DoubleTree by Hilton Orlando Downtown

1 KING JUNIOR SUITE - SOFA BED - SITTING AREA - 518 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER - ·

Bed & Breakfast
Total
$ 1,673.32
DoubleTree by Hilton Orlando Downtown

1 KING JUNIOR SUITE - SOFA BED - SITTING AREA - 518 SQ FT - COMP WIFI - SWEET DREAMS BED - REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER - ·

Room Only
Total
$ 1,673.32
DoubleTree by Hilton Orlando Downtown

Double Two Queen Beds ·

Room Only
Total
$ 1,676.27
DoubleTree by Hilton Orlando Downtown

1 KING JUNIOR SUITE - SOFA BED - SITTING AREA,518 SQ FT - COMP WIFI - SWEET DREAMS BED,REFRIGERATOR - 55 INCH LED TV - COFFEE MAKER ·

Bed and Breakfast Rate 1
Total
$ 1,719.99
DoubleTree by Hilton Orlando Downtown

Double King Size Bed ·

Bed & Breakfast
Total
$ 1,780.33
DoubleTree by Hilton Orlando Downtown

Double With Views ·

Bed & Breakfast
Total
$ 1,924.12
DoubleTree by Hilton Orlando Downtown

Double Two Queen Beds ·

Bed & Breakfast
Total
$ 1,972.07

Overall

Very Good
4
945 reviews
5
631
4
493
3
355
2
189
1
131

Customers Review

Location 3.3
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.1
Amenities 4.1
Condition 4.1
Recomendation 82.4%
“If I were the owner of the Hilton brand, I would yank my name off this building. I stayed 2 nights at 269/per night. When I arrived, the valet situation was a cluster. It appeared to be a one-way drive PACKED with parked cars, I didn't know what to do. I had a lot of bags to unload and there was no luggage cart. The valet explained that they were all taken and suggested that I stop the elevator on every floor to look for a cart that someone had ditched. I made two trips to fourteenth floor to get everything in. Checking in, I was the only guest at the front desk, and the tall man would not even acknowledge me. He seemed super stressed out. The lady offered to help me instead. Turns out the tall guy is the manager. Now this is all making sense. Once I got in the room, I realized the toilet was clogged, and the bed-side light was flickering like an insane asylum. I called the front desk to ask for a room with a working toilet and lights, but they did nothing about it. The young man who works late acted like he was so aggravated that I called the front desk to ask for a wake up call. He was also rude when I asked if it was too late to get food from restaurant. I called down to the valet at 615am to pull up my car and when I got down there, they had ignored my request, which me late for a work event. I was away for 17 hours, and since I didn't have time to hassle with room request, I decided to ignore the issues. My room was untouched, nobody serviced it, cleaned it, no coffee. Which forced me to buy a $5 black coffee downstairs at Starbucks because there was no other option The manager at the front desk should have been my first indication that this place is a circus. Between the sloppy valet, unkempt rooms, and RUDE men working the front desk, This place needs new management.”
— QUEENofCOIN “QueenOfCOIN”
“Se eu fosse o dono da marca Hilton, arrancaria meu nome deste prédio. Fiquei 2 noites em 269/por noite. Quando cheguei, a situação do manobrista era um aglomerado. Parecia ser uma viagem só de ida CHEIO de carros estacionados, eu não sabia o que fazer. Eu tinha muitas malas para descarregar e não havia carrinho de bagagem. O manobrista explicou que estavam todos levados e sugeriu que eu parasse o elevador em cada andar para procurar um carrinho que alguém havia abandonado. Fiz duas viagens ao décimo quarto andar para colocar tudo.Ao fazer o check-in, eu era o único hóspede na recepção, e o homem alto nem sequer me reconheceu. Ele parecia super estressado. A senhora se ofereceu para me ajudar em vez disso. Acontece que o cara alto é o gerente. Agora tudo isso está fazendo sentido.Assim que entrei no quarto, percebi que o vaso sanitário estava entupido e a luz da cabeceira estava piscando como um manicômio. Liguei para a recepção para pedir um quarto com banheiro funcionando e luzes, mas eles não fizeram nada sobre isso. O jovem que trabalha até tarde agiu como se estivesse tão irritado que liguei para a recepção para pedir um serviço de despertador. Ele também foi rude quando perguntei se era tarde demais para pegar comida no restaurante.Liguei para o manobrista às 615 da manhã para estacionar meu carro e, quando cheguei lá, eles ignoraram meu pedido, o que me atrasou para um evento de trabalho. Fiquei ausente por 17 horas e, como não tive tempo de me incomodar com a solicitação de quarto, decidi ignorar os problemas. Meu quarto estava intocado, ninguém o limpava, limpava, não havia café. O que me forçou a comprar um café preto de US$ 5 lá embaixo na Starbucks porque não havia outra opçãoO gerente da recepção deveria ter sido minha primeira indicação de que este lugar é um circo. Entre o manobrista desleixado, quartos descuidados e homens RUDE trabalhando na recepção, este lugar precisa de uma nova administração.”
— QUEENofCOIN (QueenOfCOIN)

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