Horrible experience.I stayed 2 nights.Since the first night, my back started itching but I ignored it because I assumed my skin got dried because of hotel heating system.After the 2nd night, in the morning before check out, I found a bed bug on my bed and I was able to kill it. I brought the actual bed bug to the front desk and showed to the general manager, Wazhma Gran.She apologized what happened and told me that she wanted to give compensation.However, she explained that since I booked the room thru chase travel, I need to contact the chase travel to let them contact her so she can refund me.The general manager told me that she needed to send house keeper to check the room. I brought the actual bed bug and showed her, but that might not enough for her.Three people came to the room and none of them were wearing a mask.My friend and I were middle of packing but they started to find bug and walked all around room without mask. We felt not safe so asked to find the bug after we checked out.After a few days I recieved email from the general manager and email said that they were not able to find the evidence and she wasn't sure why I stayed 2nd night if I found the bug at first night....The day I spoke to her, I told her it was my last day.I've never expected a BED BUG at 3 star hotel.

Experiência horrível. Fiquei 2 noites. Desde a primeira noite, minhas costas começaram a coçar, mas eu ignorei porque presumi que minha pele secou por causa do sistema de aquecimento do hotel. Após a 2ª noite, na manhã anterior ao check out, encontrei um percevejo na minha cama e consegui matá-lo. Levei o percevejo real para a recepção e mostrei ao gerente geral, Wazhma Gran. Ela se desculpou pelo que aconteceu e me disse que queria uma compensação. No entanto, ela explicou que, como reservei o quarto por meio da viagem de perseguição, preciso entrar em contato com a viagem de perseguição para que eles entrem em contato com ela para que ela possa me reembolsar. O gerente geral me disse que ela precisava enviar a governanta para verificar o quarto. Eu trouxe o percevejo real e mostrei a ela, mas isso pode não ser suficiente para ela. Três pessoas entraram na sala e nenhuma delas usava máscara. Meu amigo e eu estávamos fazendo as malas, mas eles começaram a encontrar um inseto e caminharam pela sala sem máscara. Nós nos sentimos inseguros, então pedimos para encontrar o bug após o check-out.Depois de alguns dias, recebi um e-mail do gerente geral e um e-mail disse que eles não foram capazes de encontrar as evidências e ela não tinha certeza por que eu fiquei na 2ª noite se eu encontrei o bug na primeira noite ... O dia em que falei para ela, eu disse que era meu último dia.Eu nunca esperei um BED BUG em um hotel 3 estrelas.

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Horrible experience.I stayed 2 nights.Since the first night, my back started itching but I ignored it because I assumed my skin got dried because of hotel heating system.After the 2nd night, in the morning before check out, I found a bed bug on my bed and I was able to kill it. I brought the actual bed bug to the front desk and showed to the general manager, Wazhma Gran.She apologized what happened and told me that she wanted to give compensation.However, she explained that since I booked the room thru chase travel, I need to contact the chase travel to let them contact her so she can refund me.The general manager told me that she needed to send house keeper to check the room. I brought the actual bed bug and showed her, but that might not enough for her.Three people came to the room and none of them were wearing a mask.My friend and I were middle of packing but they started to find bug and walked all around room without mask. We felt not safe so asked to find the bug after we checked out.After a few days I recieved email from the general manager and email said that they were not able to find the evidence and she wasn't sure why I stayed 2nd night if I found the bug at first night....The day I spoke to her, I told her it was my last day.I've never expected a BED BUG at 3 star hotel.

For a fairly low price in the Atlanta area, this is one of the best hotels I've seen yet. The staff were friendly and knowledgeable, and the rooms were sparkling clean.

Experiência horrível. Nós viajamos com freqüência. Desta vez foi para um funeral. Tínhamos reservado um quarto no hotel em que nossa família inteira estava hospedada. Chegamos ao hotel às 21h50. depois de voar pelo condado para descobrir que eles deram nosso quarto. A atendente da recepção parecia um cervo nos faróis quando chegamos, primeiro ela disse que cancelamos. Então mostrei a ela minha confirmação. Em seguida, ela tentou dizer que talvez seu cartão tenha sido recusado. Depois de mostrar a ela que não era, ela finalmente admitiu que cedeu nosso quarto. Ela não tinha uma desculpa válida. Liguei para a empresa às 22h. Nós também vimos como eles fizeram o check-in de outra pessoa atrás de nós depois de dizer que não havia quartos. Depois de ficar em espera para sempre e ter que me explicar várias vezes, a única solução foi dirigirmos 30 minutos até outro hotel. Eu estava chorando. Acabamos tendo que ir para outro hotel. Não é um Marriott. Não fiz o check-in até tarde e perdi um tempo precioso com nossa família. Eles deveriam ter vergonha de si mesmos. Isso arruinou todos os nossos planos e causou muita dor de cabeça. Eu não conseguia acreditar que eles fizeram isso conosco. Minha família inteira estava tão chateada e não precisávamos disso enquanto estávamos enterrando nosso ente querido😢

WAZ, o gerente, é uma bênção! Ela literalmente fez tudo o que podia para ajudar um membro da minha família a ter um lugar para ficar. Ela não podia fazer muito para ajudar, mas apenas seu cuidado genuíno com a situação me fez ter mais fé na humanidade! Eu amo Marriott e sua rede de hotéis. Ela fez a diferença! Rezo para que ela saiba como ela é incrível e como a Marriott é afortunada por tê-la como funcionária!

Horrible experiencia. Viajamos a menudo. Esta vez fue para un funeral. Reservamos una habitación en el hotel en el que se hospedaba toda nuestra familia. Llegamos al hotel a las 9:50 pm. después de volar a través del condado para descubrir que regalaron nuestra habitación. La asistente de recepción parecía un ciervo en los faros cuando llegamos, primero dijo que cancelamos. Luego le mostré mi confirmación. Luego trató de decir que tal vez tu tarjeta fue rechazada. Después de mostrarle que no lo era, finalmente admitió que regaló nuestra habitación. No tenía ninguna excusa válida. Llamé a la empresa a las 10 p. M. También vimos cómo registraron a otra persona detrás de nosotros después de decir que no había habitaciones. Después de estar en espera para siempre y tener que explicarme varias veces, su única solución fue conducir 30 minutos hasta otro hotel. Estaba llorando. Terminamos teniendo que irnos a otro hotel. No es un Marriott. No me registré hasta tarde y perdí un tiempo precioso con nuestra familia. Deberían avergonzarse de sí mismos. Arruinó todos nuestros planes y causó mucha angustia. No podía creer que nos hicieran esto. Toda mi familia estaba tan disgustada y no necesitábamos eso ya que estábamos enterrando a nuestro ser querido😢

I really enjoyed my stay here. Super clean, great prices, friendly staff.

Horrible experience. We travel often. This time it was for a funeral. We reserved a room at the hotel our entire family was staying at. We got to the hotel at 9:50pm. after flying across the county to find out they gave our room away. The front desk attendant looked like a deer in the headlights when we arrived, first she said we cancelled . Then I showed her my confirmation. Then she tried to say maybe your card was declined. After showing her it wasn’t she finally admitted she gave our room away. She had no valid excuse. I called corporate at 10pm. We also watched as they checked in another person behind us after saying there were no rooms. After being on hold forever and having to explain myself multiple times, their only solution was for us was to drive 30 minutes to another hotel. I was in tears. We ended up having to go to another hotel. Not a Marriott. Didn’t get checked in until late and missed precious time with our family. They should be ashamed of themselves. It ruined all of our plans and caused so much heartache. I couldn’t believe they did this to us. My whole family was so upset and we didn’t need that as we were burying our loved one😢

Terrible check in experience. Park my car go inside up to the 3rd floor. Mobile key doesn’t work. Back down to the lobby. Now I have to fill out a parking pass for whatever reason and they “need” my license plate. So now walk all the way back out to get my license and put in the parking pass. Then back inside back to the 3rd floor. I am an ambassador member with Marriott and a Diamond member with Hilton. I only have check in problems with Marriott. Will be here next week as well and I will not be staying here.

WAZ, the manager, is such a blessing! She literally did all she could to help my family member have a place to stay. She could only do so much to help but just her genuine care of the situation made me have more faith in humanity! I love Marriott and their hotel chain. She made a difference! I pray she knows how amazing she is and how fortunate Marriott is to have her for an employee!

Buen servicio, siempre limpio, el desayuno es un poco sencillo

Excelente servicio

Excelente hotel muy limpio y cómodo

Los cuartos están hermosas

We recently had a family reunion of 20. From the beginning the hospitality was great! The rooms were clean. The staff was curtious. The breakfast service was on point. When our kids wanted a specific...

I arrived to my room with my requests met. The room was very nice. Staff super friendly and accommodating. There was a little mold in the shower but overall this was a nice hotel convenient to a lot...

Checking in and checking out was a very simple and fast process. The hotel was accommodating and I did not have any issues with anything pertaining to the room. The only thing I thought was weird was...

If your looking for a clean Hotel at a price slightly above average then this is your place. If your not looking for exceptional service, then this is the place for you. The desk clerk was...

Great staff is needed for a great hotel. The staff here was excellent. Very friendly and accommodating. The rooms have been recently updated with a style I have not seen in any Marriott Hotel...

Stayed here overnight traveling through Atlanta. The hotel is just off in the interstate with many restaurants nearby. A little bit of interstate noise from the room but not too bad. Rooms were...