“We stayed in this hotel few months back and it has taken me longer to write this but its extremely good service.The staff was courteous and gave us cookiesevery day plus the pool and spa facilities were so clean.Best value for money !Thank you”

“24/25 September. Rooms were very well presented, beds were very comfortable, though some minor maintenance matters had not been attended to, such as the paint coming off the back of the bathroom door bottom due to poor design which allowed shower water to warp the door material. Tea and coffee facilities in room were provided as was Freeview. Basic amenities provided, bedside fan was provided but sounded like a freight train 🚂. No air conditioning was available in the room and it was quite toasty in the evening. More staff in the restaurant on an evening are needed, the wait staff work bloody hard and kept a positive disposition (they were awesome)- but it was very busy and service times were impacted. The food quality was generally okay, however the meatball starter was very small and overpriced for what it was. There were a number of bad chips with the main (basic quality control should have picked these out) though the burger was very good. Definitely recommend the sticky toffee pudding with salted caramel ice cream, it was heavenly. Reception staff were amazing. Breakfast was excellent, full English and continental provided. Location was generally good, but there is a truck park of some sort located in the next plot of land, the sound of large vehicles driving up and down outside at 12am meant we couldn't sleep with the windows open. In short, when this hotel was first commissioned I'm sure it was 4 stars but in honesty I think that's a bit kind. Definitely an excellent three star establishment. More staff on an evening for meals, better quality control before sending food out, air conditioning in the rooms, and attendance to basic lapsed maintenance, and I think it would live up to its 4 star aspirations. We enjoyed our stay here, and possibly would come again.SPA: The spa was really nice, massages were great, pool was bloody cold but this was mitigated by the lovely sauna and steam room. Jacuzzi was a nice touch. Overall I would certainly recommend the experience. 24/25 de setembro. Os quartos eram muito bem apresentados, as camas eram muito confortáveis, embora alguns pequenos problemas de manutenção não tivessem sido atendidos, como a pintura saindo da parte de trás da porta do banheiro devido ao design ruim que permitia que a água do chuveiro deformasse o material da porta. Chá e café no quarto foram fornecidos como foi Freeview. Amenidades básicas fornecidas, ventilador de cabeceira foi fornecido, mas parecia um trem de carga 🚂. Nenhum ar condicionado estava disponível no quarto e foi bastante quentinho à noite. São necessários mais funcionários no restaurante em uma noite, a equipe de garçons trabalha duro e mantém uma disposição positiva (eles foram incríveis) - mas estava muito ocupado e os tempos de serviço foram afetados. A qualidade da comida era geralmente ok, no entanto, o motor de arranque meatball era muito pequeno e caro para o que era. Havia um número de batatas fritas ruins com o principal (controle básico de qualidade deveria ter escolhido estes) embora o hambúrguer fosse muito bom. Definitivamente recomendo o pudim de caramelo com sorvete de caramelo salgado, foi celestial. A equipe da recepção foi incrível. Café-da-manhã foi excelente, inglês completo e continental. A localização era geralmente boa, mas há um parque de caminhões de algum tipo localizado no próximo terreno, o som de veículos grandes subindo e descendo do lado de fora às 12h significava que não podíamos dormir com as janelas abertas. Em suma, quando este hotel foi encomendado pela primeira vez, tenho certeza de que era 4 estrelas, mas, honestamente, acho que é um pouco gentil. Definitivamente um excelente estabelecimento de três estrelas. Mais funcionários em uma noite para as refeições, melhor controle de qualidade antes de enviar comida, ar condicionado nos quartos e atendimento à manutenção básica caducada, e acho que atenderia às suas aspirações de 4 estrelas. Nós apreciamos a nossa estadia aqui, e possivelmente viria novamente.SPA: O spa foi muito bom, as massagens eram ótimas, a piscina estava fria, mas isso foi atenuado pela adorável sauna e sauna a vapor. Jacuzzi foi um toque agradável. No geral, eu certamente recomendaria a experiência.”