This place gives itself 4 stars. In reality it should barely scrape 2. No hot drinks facilities in the room.....but plenty of ants. A dirty gooey blob on the shower wall that was there when we arrived and still there when we left 4 days later. I could go on for reams regarding the shortcomings of this supposedly 4 star establishment. The best advice i can give is please avoid at all costs....and belive me we were charged plenty for this crashing disappointment. One more thing regarding the photo....4 stars and you get grand pardano in a sachet......seriously?????

Worst place ever. Do not stay here unless you want to feel like you’re in the most depressing place on earth. Swim caps needed to swim in the pool, life guards with huge authority went to their heads issues, rubbish breakfast (breakfast were nice though), the building and grounds were practically dystopian. Wifi didn’t work, no coffee machines or kettles in rooms. Not a brilliant beach nearby. Just an awful place really, very grey and sad.

Sorry, this just wasn't a good stay for us. The rooms and the hotel are outdated. On the plus side, they were clean (the bathroom had mold tho) and the gardens are neatly maintained. HOWEVER the staff was rude, not interested and behaved irritated when the slightest inconvenience occured to them. Not even once we were asked how our stay was, even though we stayed for almost a week. 5/6 times I went by the reception I felt like I was less then the dirt in the streets. The swimming pool is quite beautiful however the lifeguards are so visibly annoyed and irritated that you feel out of place all the time. Example: When another guest dropped a wineglass close to the pool area, the lifeguard acted as the guest walked over a freshly paved patch of cement and showed both verbally and physically his irritation. This hotel has the oppertunity to be ok or even good, however in my opinion a new employee culture is more necessary than the already required refurbishments.

First of all the star-rating here in Italy is different than in the other european countries. This hotel would not be a 4 star hotel in Germany or anywhere else. So to begin with I have stayed here for 4 days with my family. Positivities: - The hotel has a big nice green park which is surrounded by the hotel's buildings. - The hotel has big two outside pools which are really cozy and nice. - We only had breakfast inclusive and it was great, many options to choose from. - The hotel has an underground garage to park into. It was nice.(It is 10€/day) Negativities: - The cleaning service is a joke, the room has not been hoovered or cleaned at all. The lady just put the blanket's side under the bed's matress and that's it. She did not change the towels at all or anything like that. - We have had problems with the wifi on the first day. There was not any wifi in the room at all. Then I called the reception she told me to reconnect even tought I have explained her that I had not seen any wifi hotspots to connect to. (Lmao) - The hotel's surroundings are abandoned buildings which is not so nice. - Who makes the hotel pool bar bartender laugh will get a chocolate from me. He did not have any smile at all, he was polite but not really customer friendly to say the least. - There is no gym in the hotel at all, it's lie on their website. I had borught my gym stuff with me and to my disappointment there was not a gym. I even asked the receptionist if is there any, she said "there is no gym here". - The hotel had indoor pools with pictures online but it was under construction. But it had not been written on their website that it is out or order or anything. - Our hotel room had scratched wooden floors. - Our room's bathroom had no windows which was okay but the shower is a bathtub with a small glass on the side. This is not a 4 star hotel bathroom in my opinion. - The hotel has no beach side that's a lie as well. To conclude I would not stay here again. It does not worth the price that they ask for.

Great place where to spend your holidays. Positives: great personnel from the reception to the pool bar and the dinner service. Special mention to Franco who has been serving my family magnificently and to Davide at the bar whose single macchiatos are unrivalled. Lots of green and always ventilated - even when it is very hot you hardly feel it. Rooms were comfy and well cleaned. Nice swimming pools. Negatives: not much to report aside the somewhat sluggish process in serving the food and cleaning the rooms. Bottom line: highly recommended.

I've spent there two nights. The room was very nice, quite big and clean with comfortable bed, the bathroom was very pleasant as well. Good breakfast, bad coffee, good service. Very big and well-kept...

Perfect hotel near the sea and close to Pisa.. Great Staff. Great room, quite and very comfortable. Two big pools with restaurant . Really extroardinary Breakfast. A nice nice nice garden. A wellness...

Clean, new, best service team, great location... We went there because Ryanair had let us down (surprise!) and it was a gift. Ultra clean and new, great pool... And next to a lovely beach. I forgot...

Do not expect special treatment at this property, even though you are gold member, having anniversary or birthday there. Staying in many different countries and cities at Accor group, we are used to...

Starting with the stuff, breakfast, facilities and location, I would like to point out that the location is good, close to the beach, restaurants and supermarkets. Ok, the neighborhood was not very...

I spent weekend with my family at this hotel and we totally enjoyed it. Nice staff, excellent level of cleanliness, everybody very attentive with Covid regulations (staff wearing masks, extra masks...