Hyatt Place Des Moines/Downtown
418 6th Avenue, Near Wells Fargo Arena, Des Moines, IA 50309, United States
Rating
4.4
Certificate of Excellence
2018
Price Level
$$
Rooms
93
Pets
Yes
from $ 839.36
19
Dec
Hyatt Place Des Moines/Downtown, Des Moines
Hyatt Place Des Moines/Downtown
This downtown Des Moines Hyatt Place hotel features free WiFi access throughout and an indoor swimming pool. The hotel is only 7 km from the Des Moines International Airport. A seating area with a sofa is included in every guestroom at the Hyatt Place Des Moines Downtown. The rooms also include a 42 inch flat-screen TV toiletries refrigerator coffee maker and desk. Guests can exercise 24 hours a day in the fitness centre that features eliptical machines and free weights. There is free shuttle service available within the downtown Des Moines area with requests available to the airport. Guests can enjoy the 24-hour quick service lobby restaurant that features light snacks sandwiches burgers and more. Coffee and cocktails are available as well. Hy-Vee Hall is 500 metres from Hyatt Place Des Moines Downtown while the Science Center of Iowa is 600 metres from the property. The Iowa State Capitol is within 2 km of the hotel.
Price & Availability
Select your room
Room, 1 King Bed (With Sofa Bed) ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Standard Rate / King Bed - WPB25 ·
Bed & Breakfast
Standard Rate / King Bed - WPB20 ·
Bed & Breakfast
Room, 1 Queen Bed (With Sofa bed) ·
Bed & Breakfast · 1 Queen Bed
Member’s exclusive price
Non Refundable
Standard Rate / 2 Queen Beds - WPB25 ·
Bed & Breakfast
King Bed (With Sofa Bed) ·
Bed & Breakfast
Cancel free of charge before Sat, 7 Dec 2024
Room, 1 King Bed with Sofa bed (High Floor) ·
Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Member’s exclusive price
Non Refundable
Standard Rate / High Floor King Sfbd - WPB25 ·
Bed & Breakfast
Standard Rate / King Bed - WPB15 ·
Bed & Breakfast
Standard Rate / 2 Queen Beds - WPB20 ·
Bed & Breakfast
Standard Rate / High Floor King Sfbd - WPB20 ·
Bed & Breakfast
Room, 1 Queen Bed (With Sofa Bed, High Floor) ·
Bed & Breakfast · 1 Queen Bed
Member’s exclusive price
Non Refundable
Standard Rate / High Floor Queen Sfbd - WPB25 ·
Bed & Breakfast
Two Queen Beds (With Sofa Bed) ·
Bed & Breakfast
Cancel free of charge before Sat, 7 Dec 2024
King Bed High Floor (With Sofa Bed) ·
Bed & Breakfast
Cancel free of charge before Sat, 7 Dec 2024
Room, 1 King Bed, Corner (With Sofa bed, Specialty) ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Standard Rate / Corner King - WPB25 ·
Bed & Breakfast
Standard Rate / 2 Queen Beds - WPB15 ·
Bed & Breakfast
Standard Rate / High Floor King Sfbd - WPB15 ·
Bed & Breakfast
Standard Rate / High Floor Queen Sfbd - WPB20 ·
Bed & Breakfast
Two Queen Beds High Floor (With Sofa Bed) ·
Bed & Breakfast
Cancel free of charge before Sat, 7 Dec 2024
Standard Rate / Corner King - WPB20 ·
Bed & Breakfast
Corner King Bed Specialty Room (With Sofa Bed) ·
Bed & Breakfast
Cancel free of charge before Sat, 7 Dec 2024
Standard Rate / High Floor Queen Sfbd - WPB15 ·
Bed & Breakfast
Standard Rate / Corner King - WPB15 ·
Bed & Breakfast
Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower) ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Suite, 1 Bedroom (1 King Bed with Sofa Bed) ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Standard Rate / ADA King Bed Suite Shower - WPB25 ·
Bed & Breakfast
Standard Rate / King Bed Suite - WPB25 ·
Bed & Breakfast
Standard Rate / ADA King Bed Suite Shower - WPB20 ·
Bed & Breakfast
Standard Rate / King Bed Suite - WPB20 ·
Bed & Breakfast
King Bed One Bedroom Suite (With Sofa Bed) ·
Bed & Breakfast
Cancel free of charge before Sat, 7 Dec 2024
Accessible King Bed One Bedroom Suite/Roll-In Shower (With Sofa Bed) ·
Bed & Breakfast
Cancel free of charge before Sat, 7 Dec 2024
Standard Rate / ADA King Bed Suite Shower - WPB15 ·
Bed & Breakfast
Standard Rate / King Bed Suite - WPB15 ·
Bed & Breakfast
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
966 reviews
5
575
4
220
3
74
2
51
1
57
Customers Review
Value 4.3
Location 4.6
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.4
Amenities 3.9
Condition 4.5
Recomendation 89.2%
“Recent reviews are on point. They must be short-staffed right now, because this hotel was kind of a disaster. The room felt grungy. The carpets were badly stained with mysterious bright blue substance, and there was hair all over the bathroom when we arrived. We requested towels in the morning and were told it would be a few minutes. We called down 5 hours later and were told the same thing. Another 2 hours later, I went down to the desk and got towels. It was obvious that there was only one person staffing the desk/service at a time. They were also responsible for hitting the parking garage button to let guests in and out, and they didn't always see you waiting at the gate, which meant running back and forth across the street to alert them. If there was no parking in the valet spots you could park on the 5th floor, but you couldn't access the elevator or stairs in the garage to go back up for your car later, so you have to walk all the way up through the garage floors. The staff were very nice and were clearly trying hard despite being expected to be everywhere at once, so I have to assume this is a failure on Hyatt's part. The hotel was full, it needs to be staffed appropriately and given some attention.”
— Margaret Hagerty Gamm
“They got 3 stars on arrival on Sunday and 1 for the second night's stay making the average 2. The unprofessional service to address a problem with room key mechanisms was a low point in my global Hyatt experience. With their solution being to wait for the guest to return to the property at 10pm and then telling them they must change rooms without having a room picked out (making them wait in the lobby at the end of the evening while you fumble awkwardly with the res system - is that really what you want to do?) and without any compensation offered for the inconvenience is simply unacceptable.
With this as my total experience (first and only stay) at this property, I know there are other more attentive hotels nearby. Ive stayed at them.. The staff on Monday night, June 14th, 2021, was totally incapable of recovering from a disruption without maximizing guest inconvenience. It may be the policy based on what they are saying, so you have been warned.
We who travel frequently recognize that stuff happens but what separates preferred properties from those to avoid is how they recover the positive in a guest's experience, even when things go wrong. The property in Des Moines hasn't quite figured that out yet.
By the way, I would ask them to please establish a dress code for front desk staff. A T-Shirt and athletic shorts scream YMCA, not Hyatt. This actually happened.”
— Greg Lindner
