Krystal Grand Cancún
Boulevard Kukulcan Km 8.5, Near Delphinus Dreams, Near Forum by The Sea Mall, Cancun, 77500, Mexico
Rating
3.7
Price Level
$$$$
Rooms
398
Pets
No
from $ 4,625.17
21
Dec
Krystal Grand Cancún, Cancun
Krystal Grand Cancún
Overlooking the Caribbean Sea and Nichupte Lagoon only steps from the beach Krystal Grand Cancun offers a bi-level outdoor pool private white sandy beach and full-service spa. The hotel features guestrooms with flat-screen TVs and MP3 docking stations. Guests will also enjoy the private balcony with views of the city or ocean as well as 24-hour room service. Guests at Krystal Grand Cancun can begin the day with a fresh breakfast at the on-site O restaurant. The Grill & Terrace Rissotto and Ayami restaurants plus the Take a Bite is also available at the hotel for casual dining during the day.
Price & Availability
Select your room
Altitude Corner Suite Partial Ocean View ·
Room Only
Cancel free of charge before Wed, 27 Nov 2024
Altitude Corner Suite, Partial Ocean view ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Altitude Corner Suite Partial Ocean View ·
All Inclusive
31% discount
Non Refundable
Suite Partial Ocean View ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 4 Dec 2024
Altitude Corner Suite Partial Ocean View ·
Room Only - No meal plan
Altitude Corner Partial Ocean View ·
All Inclusive
Package Rate
Non Refundable
Altitude Master Suite ·
Room Only
Cancel free of charge before Wed, 27 Nov 2024
Altitude Master Suite ·
Room Only - No meal plan
Altitude Master Suite, Ocean front ·
All Inclusive · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Altitude Master Suite ·
All Inclusive
31% discount
Non Refundable
Suite Ocean Front ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 4 Dec 2024
Altitude Master Suite Ocean Front ·
All Inclusive
Altitude Corner Ocean Front ·
All Inclusive
Package Rate
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.7
853 reviews
5
2542
4
1639
3
801
2
356
1
389
Customers Review
Cleanliness 4.2
Comfort 4
Amenities 3.7
Condition 3.8
“Unfortunately our experience at this hotel was poor overall, the food, customer service, room cleanliness. We spent 5 days at the hotel and paid extra to have all inclusive upon arrival. Although they handed us a sheet with restaurant details it wasn’t explained or apparent that everything was closing just 30 minutes later, and so we paid the full all day fee of all inclusive that evening to have 30 minutes to eat, drink etc. We also had no assistance with carrying bags to our room, direction to our room, welcome package, or a stocked mini fridge. In the 5 days all inclusive we paid for they did not stock our mini fridge even though we asked at the front desk multiple times.
It was a beautiful beach and resort so it was disappointing that the customer service wasn’t on par, we wouldn’t stay here again.”
— Kristen Couturier
“Unless you're looking for more of the quiet part of the hotel zone, this location is perfect; right in the middle of all the main action the hotel zone has to offer!
Most of the staff is pretty great here. The rooms when I stayed weren't ultra-modern (August '22), but comfortable. They were doing some work in the hotel when I stayed, so who knows what kind of changes/upgrades are in store.
I only stayed one night, which was not enough for what the hotel had to offer. At night, there was a fiesta with Mexican fare dinner, outside, and entertainment. Entertainment here was pretty standard for your typical all-inclusive.”
— Kristi Emmons
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