I have visited here a few times. This hotel front desk staff was very disrespectful to us. She was yelling very loud like we did something wrong. I was apart of the rewards program but after this morning I declined my offer because of the front desk service.. I work in customer service myself and I would never treat a person let alone a guest the way she treated us.. She also was upset that the morning person was not in. I believe she said the person called off and breakfast was suppose to be out at 7am.. however it was after at least 8 am once everyone was able to eat. Then she also was screaming at the two ladies that came to help her.. she was just rude to everyone in her site.. This person should not be a front desk person. She should not be working with people since she doesn't respect other people. She lacks people skills.. This will be my last visit at this hotel. I hope in the future that she treats people how she would like to be treated. Sincerely Teresa

The room was super spacious and comfortable, plenty of room for people to sleep and great counter space. It was like a really nice studio & perfect for a group of girls to get ready for a concert. Parking was only $6!!

They do NOTHING for Ambassadors NOTHING! no waters, no welcome bag NOTHING! The franchisee of this place is CHEAP! I made a 12 day reservation late November 2022 and cancelled it as I was checking in. I ask the girl at the front desk for a couple of waters and she said I would have to pay for them as she already gave me points as my welcome gift. I booked it for another 12 days Jan 2023 know I wasn't going to get treated like an Ambassador should (my mistake again!). Checked in last night got up this morning and NO COFFEE in the room. Got to looking and didn't give any liquid dish soap for the sink. Every other residence inn has these staples. HORRIBLE!! Parking is a public garage that you have to pay for everytime you come in and out of. If I can find another place I'm out of here! If the owner wants to reach out to me that would be fine but being as cheap as he is I highly doubt it. So I decided to stick it out here because it's so close to where I'm working. Well I should have left. Cleaning I ONLY once a week. All they did was change my sheets and give me fresh towels. They left empty bottles of water and a packers of dish soap on the counter. DID NOT TOUCH the kitchen. Not even a new dish towel. Disgusting! There are plenty of other places to stay. Go somewhere else!!!!

I would not recommend this hotel. For a brand aimed at extended stays, there are so many better options. The “living space” seating was unproductive and unbearably uncomfortable - what was supposed to be a full couch was only a love seat, defeating the whole point of getting the one bedroom suite (for separate spaces). I’ve stayed in Garden Inns with comfort seating arrangements . The gym was laughable. Housekeeping came only once a week, and yet they still showed up at 4pm, at the end of the work day. The hotel was seriously lacking amenities. We ended our 30 day stay early because staying there (with a full size fridge and stove top) wasn’t worth the lack of amenities, support or the half Bonvoy points. Weren’t even offered a welcome gift as Titanium Location wasn’t terrible but not great. Only stay at this location if you truly truly truly care about being right downtown AND the stove top, other wise go elsewhere Staff also not helpful

I might give this hotel three stars if it wasn't in Minneapolis. But it's in Minneapolis, which apparently holds a riot in the streets all night every night. And I'm not talking about a party, I'm talking about a riot. There really is no sleeping with that incessant honking and yelling and shouting. If you think the reputation Minneapolis has earned the last couple of years is unjust, just go see for yourself. The place is a total dumpster fire. And this hotel is in the center of it. The actual room was pretty clean, and the bed would have been comfortable if it hadn't been for the noise outside. And I'm not just talking about one night. This was my entire stay. That's just the way things are there. I got this place because it had a stove in the room that I didn't actually end up using. And because it had breakfast. But I can tell you that I've stayed at a lot of motels that had much better breakfast to offer in this place. I wouldn't even call the warmed over defrosted stuff they served food. About the best you're going to do is one of their packaged Greek yogurts or a cold boiled egg. Everything else is highly processed and probably adulterated. It's really basically a continental breakfast if you know what I mean. Hotel staff was friendly. But in retrospect I should have stayed outside the city center. Before I left for the airport I stayed one night at a very nice quiet a very nice, quiet, affordable hotel that even had a shuttle and was right on the blue line so you didn't have to risk getting mugged or something to get back and forth. I won't mention the name of that hotel in this review, but I will ride a positive review for that hotel. But the bottom line is unless you have a really good reason to be in Minneapolis. go anywhere else. I felt safer wandering around Oakland or New York City. I would never just freely wander at night in Minneapolis. It's taking your life in your hands.

My husband and I were planning to go out to eat downtown which turned into a date night complete with hotel stay. The hotel was very clean and there was a lot of space in the room. The breakfast the...

Have stayed in better places, but one thing that I have to say is that the location was nice. The place is so close to Nicollet mall and also the convince there is just too good. Also keeping in mind...

The suite was so nice! Perfect set up for friends with bedroom separation and kitchen.Great location for exploring downtown!Staff stayed out of your buiness but were available. Would def stay...

I have NEVER written a negative review. I am a Marriott gold member and my husband is a Marriott platinum member. We have stayed at numerous Residence Inns, but none have been like this, even during...

I stayed here while I was having my bathroom remodeled. It was during COVID-19, of course, and I applaud their efforts at keeping common areas clean. It all looked fresh and tidy. As for the King...

Stayed here during a month of business in Minneapolis. During bad weather, there is easy Skyway access and could walk throughout downtown without going outside. Room was comfortable, great bed, and...