Playacar Palace
Fraccionamiento Playacar, Bahia del Espíritu Santo, Near Playa del Carmen Maritime Terminal, Playa del Carmen, 77710, Mexico
Rating
4.4
Travelers Choice
2021
Price Level
$$$$
Rooms
201
Pets
No
from $ 10,135.97
22
Dec
Playacar Palace, Playa del Carmen
Playacar Palace
The heart of excitement, the soul of escape. Stay in for your own private paradise. Go out for Playa del Carmen’s vibrant 5th Avenue district. Dive into a stunning ocean-view pool, or stroll one of Mexico’s finest beaches. Pamper yourself in the spa. Surround yourself with the culture of a hundred generations. Don’t just visit Mexico. Live it. This all-inclusive resort for couples, families, and groups rests beside the glistening turquoise waters and powdery white sands of Playa del Carmen, a destination known for its laid back charm. This picturesque resort is just steps away from the town center, on the famed Quinta Avenida (Fifth Avenue), a bustling strip of shops, restaurants, and bars.
Price & Availability
Select your room
Superior Governor Suite ·
All Inclusive
Special Offer - Kids and Teens Stay and Eat for Free (until 17 years old)
Non Refundable
Superior Governor Suite Ocean View - King Size Bed ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Suite Superior ·
All Inclusive
Package Rate
Non Refundable
Superior Governor Suite ·
All Inclusive 3
Non Refundable
Superior Governor Suite ·
All Inclusive 4
Cancel free of charge before Mon, 2 Dec 2024
Suite ·
All Inclusive
11% discount
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
524 reviews
5
1658
4
175
3
44
2
20
1
14
Customers Review
Value 4.4
Location 4.8
Cleanliness 4.7
Comfort 4.5
Neighborhood 4.5
Amenities 4.3
Condition 4.3
Quality 4.5
Recomendation 85.7%
“My friend and I stayed at Playacar Palace for 8 days, earlier this summer, about the first week of June. From the moment I arrived at the entry of the hotel, all staff was welcoming and friendly. Our walkout room was beautiful. The service was outstanding throughout the trip. The staff was quick to learn our names, and our preferences, making the stay more special. The highlight for me was our wonderful service at the pool. Daniela is the server that we interacted with the most, and she was quick to notice when we arrived at the pool, and she greeted us with our "usual" beverage, and remembered our food preferences as well. We also had great interactions with Perla and Basilio. It was clear that they all communicate with each other regarding the preferences of the guests, because they all knew what we enjoyed! I have been in customer service for so long, and I really appreciate this careful attention when I am on vacation. I cannot wait to return to Playacar Palace.”
— Melissa Madsen
“It's OK, nothing more. Compared to resorts and hotels in Asia and Europe it's not a 5 star resort, a solid 4 IMO. A concrete jungle clearly tailored to the US market with prices to match. Pretty small place and quite noisy. Entertainment was only average. Food was very good in the main buffet restaurant, good in the Asian restaurant and pretty average in the Italian restaurant. Staff very good and friendly but we'd only been here 10 minutes and we're subjected to the sales pitch to take up their tours and car hire. My advice is use a local hire company, half the price and great service. Place needs a makeover, put some greenery around to break up the concrete. Mexico though is fabulous so if you're coming see more than just Playa del Carmen.”
— Kevin Spicer
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