Catalonia Royal Tulum
Carretera 307 Cancun a Chetumal Km. 264.5, Tulum, Near Xpu-ha Beach, Xpu Há, 77790, Mexico
Rating
4.4
Price Level
$$$
Rooms
288
Pets
No
from
$ 3,697.34
10
Jan
Catalonia Royal Tulum, Xpu Há
Price & Availability
Select your room
Premium ·
All Inclusive
Cancel free of charge before Thu, 26 Dec 2024
Premium Room ·
All Inclusive · 1 King Bed, 2 Double Beds
Non Refundable
Standard Room ·
All Inclusive
22% discount
Non Refundable
Double Premium King Bed ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
940 reviews
5
6772
4
2713
3
797
2
255
1
147
Customers Review
Value 4.5
Location 4.4
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.5
Amenities 4.2
Condition 4.5
Recomendation 74.1%
“Out of three rooms booked, only one had working air conditioning on arrival. The third room had no water or beverages or snacks of any kind so we had to order through room service. The check in was passable, but not especially welcoming for an allegedly 5 star resort. One positive is that the front desk did order drinks for us from the bar while we finished check in. The porter did not have access to our rooms to deliver the bags. We ate at the beloved bar, but the food came out randomly, and one plate at a time. One plate of food came after everyone else and finished eating and drinking, and it was only brought out after we asked where it was. Not the service that we expected so far. The food was 50/50. Nothing spectacular but nothing horrible. We will see how the rest of the stay goes and will update the review.”
— Dustin Rhodes
“El trato más que excelente, todos los trabajadores un 10. Nos sentimos especiales durante toda la estancia. Con cada cosa que necesitamos. Cuidaron cada detalle. La cena en la playa fue la guinda al pastel, con todo cuidado y con el trato que les caracteriza. Ya pensamos en volver. Gracias por hacer de este viaje un sueño. No dejéis de probar los margaritas de mango!”
— Cristina Caballe
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