Das Hotel liegt im Norden von Cali, ganz in der Nähe des Stadtzentrums und des Geschäftsviertels. Restaurants, Bars und Geschäfte können zu Fuß in ungefähr 10 min erreicht werden und zur nächsten Bushaltestelle sind es etwa 5 Gehminuten.Das charmante und klimatisierte Hotel ist 2006 renoviert worden und bietet Veranstaltungsräumlichkeiten, viele Serviceleistungen und die fortschrittlichste Technologie. Die entspannende Atmosphäre eignet sich ausgezeichnet für Gäste, die Komfort und Erholung suchen, und Geschäftsreisende werden die hoteleigen Konferenzeinrichtungen zu schätzen wissen, die sich auch für große Veranstaltungen bestens eignen. Es eignet sich auch ausgezeichnet für Familien. Es gibt 290 Zimmer. Die Gäste werden im Empfangsbereich mit 24h-Check-in-/Check-out-Service willkommen geheißen. Zu den weiteren Einrichtungen zählen ein Hotelsafe, eine Wechselstube, eine Garderobe, ein Aufzug, ein Kasino und ein Parkplatz. Im hoteleigenen Café, in der Bar und im Restaurant können die Gäste Getränke und Speisen genießen. Außerdem stehen den Gästen ein Zimmer- und ein Wäscheservice und, gebührenpflichtig, WLAN-Internetzugang zur Verfügung.Die Zimmer sind mit viel Liebe zum Detail ausgestattet und für den Komfort der Gäste gestaltet worden. Sie sind sehr geschmackvoll und praktisch geschnitten. Die Zimmer bieten Geschäftsreisenden und Urlaubern gleichermaßen alle Annehmlichkeiten, die für einen wunderbaren Aufenthalt nötig sind. In den Zimmern befinden sich ein Doppelbett, ein eigenes Badezimmer mit Badewanne, ein Haartrockner, ein Safe, ein Direktwahltelefon mit 2 Leitungen, eine Minibar und Sat.-TV. Des Weiteren zählen ein Radio, Internetzugang und eine Klimaanlage zu den Annehmlichkeiten in den Zimmern.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“The bestplace, the best 👌 food El mejor hotella mejor comida le Daria muchas más estrellas”
— Mariam Betances
“Excellent service .
The staff was very professional and kind . The best experience ever .”
— Claudia Lasso
Customers review
Overall Wonderful, 4.5
Value 3.6
Location 4.6
Cleanliness 4.7
Comfort 4.5
Neighborhood 4.5
Amenities 4.2
Condition 4.4
Quality 3.7
Recomendation 93.1%
Sammy Mateiro
Sep 30, 2021
4
Hotel aconchegante. Quarto e banheiro limpos. A comida também muito boa e atendimento atencioso. A localização não é muito boa. Não saímos pois não havia nada que dava para ir a pé por perto.
Paulo Jardini
Sep 30, 2021
5
Adoramos o hotel, a equipe e a infraestrutura! Perfeito pra crianças, excelente café da manha!
Víctor Díaz
Sep 30, 2021
4
Recientemente remodelado y renovado, es un lugar que garantiza una estancia cómoda, placentera y a precios razonables, a pesar de ser un hotel de renombre internacional. Merecido reconocimiento por representar un lugar emblemático en Cali.
Cesar Piñeros
Sep 28, 2021
5
Nice and iconic hotel on the river walk avenue, good service, clean rooms, offers you a nice and warm reception, have 3 different options to have dinner inside the hotel, pool and spa included, near by the west zone where you can find nice people in some bars and restaurants walking distance!
Dayan Leon
Sep 23, 2021
4
Las habitaciones son pequeñas pero comodas.. la comida del hotel es espectacular y el protocolo de seguridad es muy bueno
Celica Alvarado
Sep 23, 2021
5
Excelente, lo mejor de lo mejor, solo hace falta que sean pet friendly
Mariam Betances
Sep 23, 2021
5
The bestplace, the best 👌 food El mejor hotella mejor comida le Daria muchas más estrellas
L B
Sep 19, 2021
2
We were expecting way much more from this hotel based on the price and previous experience with Intercontinental in Cartagena.
This hotel needs urgently a remodeling and the stuff at the reception, pool area and restaurant/bar are sadly not as friendly as the security guys are (that’s something to highlight). They are rather rude.
We were waiting for our food and drinks in the restaurant for 90 minutes after ordering (unbelievable!) and then we decided to leave. They also don’t have a proper format where one can write a complaint and I’m sure they won’t even read it.
The pool is only open on Saturdays until 18:00 and Sundays until 17:00, exactly when people want to chill by the pool with some drinks.
If you are expecting a holiday environment, it sadly won’t be in this hotel.
Another remark: the balconies are very dangerous because the fence is very low.
All and all a very poor experience 🤷🏻
Cindy Muñoz
Sep 16, 2021
5
Exelente super lindo
Ed Turner
Aug 03, 2021
5
The staff and the rooms were phenomenal. I loved staying here!
Melissa Rodriguez
Jun 22, 2021
5
Excellent service from the time we checked in until we checked out. I would totally recommend staying here. The food is good the rooms are nice and clean.
André Torres
Apr 30, 2021
5
Um verdadeiro hotel 5*
Claudia Lasso
Jan 24, 2021
5
Excellent service .
The staff was very professional and kind . The best experience ever .
Ivo Ribeiro de Sá
Sep 30, 2020
5
Um excelente hotel. Serviço de classe internacional.
209claudiam
Above and beyond
5
I came here because the plane left me. I have been here before, but today I tested the hotelâs willingness to please. I have an important meeting in Miami. The plane broke. COVID test to enter the...
stevier01
Was ok
3
Room was ok had shampoo and cond. was hot because you couldnât leave without taking key from power to room
The breakfast buffet was great. The nite food service very slow 1.5 hour wait. Pool...
mmartelo
Ruined my holiday
1
Got a big drama with my reservation, regardless of that the welcome service was terrible nobody cares about us being there waiting for 3 hours. to at the end ending up changing hotel because it was...
Penboy7
Central, comfortable and quiet
5
We are Ambassador members of IHG and got upgraded to a junior suite during our stay for New Years. The hotel is well maintained, but some of the features in our room could be updated (like the shower...
delgafe1
Great hotel, but customer service needs to improve.
2
This is a great hotel with great installation and location, but the customer service has changed for the worse after the pandemic, maybe there are too many new people. I must add there are some...
Anthonyj24
Ok visit
4
This is a good, brand name hotel. There are many positives to my stay. The bed was comfortable, breakfast was great, the facilities are attractiveâ¦.. but the rooms were just ok. This is one of the...
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