Phone Number 502 54149251
Towneplace Suites Houston Galleria Area
5315 South Rice Avenue, Near Richmond Avenue, Houston, TX 77081, United States
Rating
4.4
Price Level
$$
Rooms
120
Pets
Yes
from $ 805.79
23
Dec

Towneplace Suites Houston Galleria Area, Houston

Towneplace Suites Houston Galleria Area

Situated 1.5 km from the Galleria Mall TownePlace Suites by Marriott Houston Galleria Area boasts an outdoor pool and fitness centre. This property is pet-friendly. Featuring a separate area for dining relaxing and sleeping every room comes equipped with a 32" flat-screen TV with premium movie channels and free WiFi. Rooms come with a kitchen and a private bathroom fitted with a bath or shower. Extras include free toiletries and a hair dryer. Daily housekeeping services free breakfast and complimentary parking are available on site. There is a 24-hour front desk at the property. The Woodlands is 48 km from TownePlace Suites by Marriott Houston Galleria Area while Katy is 35 km from the property. The nearest airport is William P Hobby Airport 20 km from the property.

Towneplace Suites Houston Galleria Area

Price & Availability

Select your room

Towneplace Suites Houston Galleria Area

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) ·

Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Member’s exclusive price
Total
$ 805.80
Towneplace Suites Houston Galleria Area

Studio, 1 King Bed with Sofa bed, Non Smoking ·

Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Member’s exclusive price
Total
$ 805.80
Towneplace Suites Houston Galleria Area

Studio, 1 King Bed With Sofa Bed (1 King Bed And 1 Double Sofa Bed) ·

Bed & Breakfast
Package Rate
Total
$ 825.75
Towneplace Suites Houston Galleria Area

Room Run Of House ·

Bed & Breakfast
Package Rate
Total
$ 843.44
Towneplace Suites Houston Galleria Area

Studio, 1 King, Sofa Bed ·

Bed & Breakfast
Package Rate
Total
$ 843.60
Towneplace Suites Houston Galleria Area

Suite, 2 Bedrooms, Non Smoking ·

Bed & Breakfast · 2 Double Beds
Member’s exclusive price
Total
$ 1,588.70
Towneplace Suites Houston Galleria Area

Suite, 2 Bedrooms (Hearing Accessible) ·

Bed & Breakfast · 2 Double Beds
Member’s exclusive price
Total
$ 1,864.10

Overall

Excellent
4.4
305 reviews
5
45
4
15
3
6
2
3
1
10

Customers Review

Cleanliness 4.5
Comfort 4.5
Neighborhood 4.2
Amenities 4.1
Condition 4.5
Recomendation 91.8%
“Did anyone notice an extra $75 charge? It's subtle and you have to do the math on your charges. It is not listed on your receipt. While I booked my hotel, it was clear what the room charge for the hotel was for 2 nights and there was a parking fee that you paid when you checked in to your hotel. 2 nights parking fee was a total of $49.80 ($23/night + taxes $1.90/charge = $49.80). However, nowhere in my receipts showed a $75 fee. I did not know until I got to the hotel. The lady at the front desk briefly said there would be an extra $75 fee. But when I questioned her, she seemed aggressive about it and acted like I should know and talked fast so I could just swipe my card and move on. I didn't want to argue with her because I questioned her when I arrived and when I left and she had the same aggressive and demeaning tone. End of the stay when I received emails of my receipts, none of them showed $75 charge on the receipt, however the charge on my account showed a total of $124.80. $124.80 - 49.80 = $75. I will pay whatever I need to pay so long as it is CLEAR and I am notified of it during my purchasing process on the website which it was not. Clearly, this was a hidden charge. How come this $75 is not stated on my receipts, and then shows up as a larger number on my CC statement? Anyway, had to call customer service and this charge is in dispute now. Pay attention to your charges everyone. Alguém notou uma cobrança extra de $ 75? É sutil e você tem que fazer as contas nas suas cobranças. Não está listado no seu recibo. Enquanto reservei meu hotel, ficou claro qual era a tarifa do quarto para o hotel por 2 noites e havia uma taxa de estacionamento que você pagou ao fazer o check-in no hotel. A taxa de estacionamento de 2 noites totalizou US$ 49,80 (US$ 23/noite + impostos US$ 1,90/carga = US$ 49,80). No entanto, em nenhum lugar dos meus recibos havia uma taxa de $ 75. Eu não sabia até chegar ao hotel. A senhora da recepção disse brevemente que haveria uma taxa extra de $ 75. Mas quando a questionei, ela pareceu agressiva sobre isso e agiu como se eu devesse saber e falou rápido para que eu pudesse simplesmente passar meu cartão e seguir em frente. Eu não queria discutir com ela porque a questionei quando cheguei e quando saí e ela tinha o mesmo tom agressivo e humilhante. No final da estadia, quando recebi os e-mails dos meus recibos, nenhum deles apresentava cobrança de $ 75 no recibo, porém a cobrança em minha conta mostrava um total de $ 124,80. $ 124,80 - 49,80 = $ 75. Pagarei o que for preciso desde que seja CLARO e eu seja notificado durante o processo de compra no site, o que não foi. Claramente, esta foi uma acusação oculta. Por que esses $ 75 não estão declarados em meus recibos e, em seguida, aparecem como um número maior em meu extrato CC? De qualquer forma, tive que ligar para o atendimento ao cliente e essa cobrança está em disputa agora. Preste atenção às suas cobranças, todos.”
— Julie Luu
“Buena ubicación, pobre atención al los huéspedes.Personal poco atento, no hablan español, hotel con problemas de mantenimiento, cargo de estacionamiento excesivo 19 USD por noche.”
— Francisco Diez

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