“Very clean and modern with friendly staff. For a mid range chain hotel was very happy. Its modern, bright and the staff were friendly. Ten of us ate in the bar as restaurant full ..food all came up quickly and was decent. It might seem easy and expected but to just do a good burger and fries or fish and chips for £15 and it be bought up together and have no complaints is good. So often whether in a pub or chain restaurant it costs the earth for poor food, barely warm and badly served. Overall its a solid chain hotel doing what it should well - good for a business or family short stay and a short walk to the stadium. So the 5 stars are for what they do for this class of hotel ..i am sure there are other boutique, unique and more expensive 5* hotels but for this bracket all good. Small issue was water ran tepid peak time one morning but was fine all others. Muito limpo e moderno com funcionários simpáticos. Para um hotel de cadeia de gama média estava muito feliz. É moderno, luminoso e os funcionários foram simpáticos. Dez de nós comemos no bar como restaurante cheio. Pode parecer fácil e esperado, mas apenas fazer um bom hambúrguer com batatas fritas ou peixe com batatas fritas por £ 15 e ser comprado junto e sem reclamações é bom. Muitas vezes, seja em um pub ou em uma rede de restaurantes, custa a terra por comida ruim, mal quente e mal servida. No geral, é um hotel de rede sólida fazendo o que deveria - bom para uma estadia curta de negócios ou família e a uma curta caminhada do estádio. Portanto, as 5 estrelas são pelo que fazem para esta classe de hotel. O pequeno problema era que a água corria no horário de pico morno uma manhã, mas estava bem em todas as outras.”

“Great hotel, very clean and rooms are decent. But I cannot speak highly enough of the staff. I had booked a normal/standard room but discovered the fridge wasn’t working. A quick call to reception and a handyman was on the scene within 15 minutes. He tried his best to fix the fridge but was unsuccessful. With no prompting/complaining from me, he immediately called reception and got me moved to a pitch facing room with a balcony for the duration of my stay (another 4 nights) plus 2x free drinks at the bar and free tickets for Lancashire cricket match the following day. Superb customer service.”