Residence Inn Boston Framingham
400 Staples Drive, Near Sudbury Reservoir, Framingham, MA 1702, United States
Rating
4.3
GreenLeader
2024
Price Level
$$$
Camere
125
Pets
Yes
21
Dec
Residence Inn Boston Framingham, Framingham
Price & Availability
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Overall
Excellent
4.3
627 reviews
5
88
4
111
3
52
2
22
1
27
Customers Review
Value 4.1
Location 4.2
Cleanliness 4.5
Comfort 4.4
Neighborhood 4.1
Amenities 4.1
Condition 4.4
Quality 4.6
Recomendation 88%
“I wouldn’t recommend this place. There are plenty of other options available.
I went to check in and was told no clean rooms were available as yet even though I checked in the night before online and told them what time I would arrive. Eventually the receptionist found a clean room.
Secondly, the hallway and elevator smelled like mold. Carpets must’ve gotten flooded or something however it was unbearable. Luckily the room had no smell.
My room had broken fixtures and curtains had blood stains on it. Kitchen wasn’t cleaned well. Found dishes in the dishwasher.
Bathroom wasn’t very clean either. I went in and cleaned it to my liking. Housekeeping is extremely slow. Asked for extra towels that took about 4 hrs to receive them. I then asked for pillows and never got them. The only way you aren’t charged for parking is if you’re a Marriott member which doesn’t make sense. No other hotel charges for parking on their own grounds.
The biggest thing for me was that for the days that I stayed, housekeeping never cleaned my room once. Usually for Residence Inn, it’s every other day however it wasn’t cleaned at all.
Overall, it’s a big disappointment. It’s very outdated and the grounds/buildings/rooms aren’t well maintained. Everywhere you look, needs improvement. For the price that they charge, you can go to any other hotel in the area nearby and have a better experience.
I had to switch to another hotel after my couple days there.”
— Peyton Thorpe
“Muito boa localização e atendimento otimo”
— L.Fernando Guerra
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