The AC Hotel Birmingham A Marriott Lifestyle Hotel earns points with free Wi-Fi and satellite TV in a downtown location. Situated in the canal-side Mailbox Complex the AC Hotel offers 90 rooms featuring free Wi-Fi satellite TV mini-fridges and coffeemakers. Non-smoking rooms are available. Fuel up in the morning with the full English breakfast buffet in the on-site restaurant that also serves dinner or head into the bar for your favorite cocktail. Parking is available for a fee. The AC Hotel is in downtown Birmingham blocks away from Birmingham New Street Station with direct train links to the airport. Stroll to exhibitions at the National Indoor Arena and the ICC or sit at a canal-side cafe at peaceful Brindleyplace. Hit the stores at the Bullring Shopping Centre and the Indoor Market Hall both one mile away. The Warwick Castle is 26 miles away. Birmingham International Airport is 11 miles away.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Great location and clean rooms
However few points to note:
* Fridge was unplugged from mains when checked in. When plugged in noticed a noise that got progressively worse. Staff must of been aware as why would they leave it unplugged. They should of fixed the issue when getting room ready.
* Google cast doesn't work on TV (tried with 4 different devices)
* Shower water pressure very weak. Suggest getting this looked at too.
* Only 1 working lift, terribly slow. Suggest making this a priority to fix.
I didn't bother to highlight these issues during stay since was only there 2 nights.
Also disappointed that we were told that we couldn't get the 15% discount from the Q-Park car park as we signed up to their app (for ease of entrance/exit which is linked to my credit card so payment is automated). Easily fixed by taking the amount off hotel bill.. staff should know how to process this.
Overall pleasant stay as enjoyed the location and room was clean.”
— Randeep
“Basic enough room. Clean but smelled of bleach. Drains smelled in the evening. Draft coming through window vent. Very noisy in room due to noise coming in drafty window vent and noise from other rooms. Not a restful night sleep. Bed comfortable. Shower good.”
— Kathryn Loughrey
Customers review
Overall Wonderful, 4.5
Location 4.8
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.7
Amenities 4.3
Condition 4.5
Recomendation 94.5%
Kathryn Loughrey
Jan 27, 2023
4
Basic enough room. Clean but smelled of bleach. Drains smelled in the evening. Draft coming through window vent. Very noisy in room due to noise coming in drafty window vent and noise from other rooms. Not a restful night sleep. Bed comfortable. Shower good.
Yasha Shokai
Jan 08, 2023
5
The rooms are decent size. However, what makes this an excellent hotel is the front desk and bar girls/boys. Some of the friendliest personnel you will come across in hospitality in Europe. And, if you are in Birmingham, nothing beats AC Hotel's location.
Richard M
Dec 06, 2022
5
I had a lovely 2 night stay to visit the Christmas markets. Everything was perfect, a lovely room, smart, quiet, with friendly staff and in a great location surrounded by bars, restaurants and shops.
Some reviews complained about only 1 lift working, that it was noisy at night, no food being served late etc but none of these things were an issue. Perhaps the only negative I’d list is the expensive parking as you have to use the Mailbox carpark with 15% discount. At least there are plenty of spaces though and it felt very safe.
K C
Oct 25, 2022
5
Unplanned trip and escape destination after a nightmare Christmas with family (think we all know what that feels like)
Spent 1 week here.
This hotel is in a brilliant part of town. Great places around. Clean, big, spacious, comfortable, friendly.
We would definitely stay here again, for the next family escape :)
Randeep
Oct 24, 2022
5
Great location and clean rooms
However few points to note:
* Fridge was unplugged from mains when checked in. When plugged in noticed a noise that got progressively worse. Staff must of been aware as why would they leave it unplugged. They should of fixed the issue when getting room ready.
* Google cast doesn't work on TV (tried with 4 different devices)
* Shower water pressure very weak. Suggest getting this looked at too.
* Only 1 working lift, terribly slow. Suggest making this a priority to fix.
I didn't bother to highlight these issues during stay since was only there 2 nights.
Also disappointed that we were told that we couldn't get the 15% discount from the Q-Park car park as we signed up to their app (for ease of entrance/exit which is linked to my credit card so payment is automated). Easily fixed by taking the amount off hotel bill.. staff should know how to process this.
Overall pleasant stay as enjoyed the location and room was clean.
traquair10
Great Hotel in excellent location
5
We visit Birmingham annually for the Spring Fair and have been to all the main city centre hotels. I have to say this was probably the best. Great location , only 6 mins walk to station. The mailbox...
dclerey
Modern Clean and central
4
Very nice hotel. Modern and clean. The bar area downstairs was very nice. Breakfast was really good. Nice selection of iced coffees which was great in the summer. Would recommended for business...
FionaTait1
Drinks in the bar
5
We had a 50% off voucher. The bar was comfortable with various seating depending on what you fancy. We ordered a bottle of pink prosecco which was lovely. The staff were very professional. The...
PrettyCocktailCat
Good, but not as good as it used to be
3
Love the location of the hotel. The staff were friendly and very helpful and we were able to leave our luggage before check in.
The hotel room, although clean and a good size, was very basic. I...
re87394
Great hotel
5
Lovely hotel. Fantastic location right at the canalside with shopping centre, restaurants and bars dotted around. Spotless inside, excellent reception staff - Abul was superb. Quiet, comfortable room...
Janet M
Disappointed
1
We arrived at this hotel and despite the high cost of the room were extremely disappointed with the amenities in the room. The pillows were blood stained and other dubious stains on the bed linen...
