Dreams Flora Resort & Spa
Carretera Cabeza de Toro, Near Bavaro Lagoon, Punta Cana, NA 23000, Dominican Republic
Rating
3.4
Price Level
$$
房间
524
Pets
No
22
Dec
Dreams Flora Resort & Spa, Punta Cana
Dreams Flora Resort & Spa
纳图拉公园生态海滩水疗度假村是一家在口碑极佳的蓬塔卡纳酒店,不管是深度游还是一日游,这家酒店都会是您的理想之选。 酒店为顾客配备了一系列的设施和服务,旨在让各位住客能够享受更多舒适与便捷。 酒店内设施繁多,24小时前台, 停车场, 家庭房, 餐厅, 旅游服务等都已配备。 部分客房内设 镜子, 独立客厅, 烟雾探测器, 空调, 唤醒服务等设施,加上设计装饰温馨舒适,定能带给住客宾至如归的感受。 酒店环境宁静,还设有私人海滩, 健身中心, 桑拿, 高尔夫球场(3公里范围内), 室外游泳池等休闲设施。 纳图拉公园生态海滩水疗度假村地理位置便捷,内部装饰令人倍感舒适,是游览蓬塔卡纳时的理想住宿选择。
Price & Availability
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Overall
OK
3.4
475 reviews
5
1351
4
2020
3
999
2
460
1
489
Customers Review
Value 2.9
Location 3.6
Cleanliness 3.5
Comfort 3.2
Neighborhood 3.7
Amenities 3.3
Condition 3.2
Quality 2.7
Recomendation 57.4%
“One of the worst resorts I have ever stayed at, I wish there was an option to give zero stars. Upon check into our original room we found signs of bed begs and bloody sheets. We reported this THREE times to reception and they said someone is on their way to inspect the room. After waiting for 30 minutes in the room we decided to go back to reception. It took us TWO hours to explain to them that we can't live in a room infested by bed bugs so we need a new room.
Our new room wasn't infested with pests but was very outdated and the cleanliness was very questionable.
The resort itself is fairly nice and close to the beach but the service is brutal. Never did they apologize for their mistakes they made which inconvenienced our vacation. The rooms have regular keys instead of key cards so if the person who is holding onto the key is not with you, you are out of luck. It took me 30 minutes to get the reception to open my room at 2 am when I was locked out and my roommate who had the key was no where to be found.
The food and the water is awful. Some may taste good, but out of the 3 people staying in our room, one was hospitalized for 2 nights due to a stomach infection and one became very ill on the last night with food poisoning and the flu, so that speaks for itself.
Avoid this resort at all costs.”
— Adam Gapinski
“Have been here twice, loved it both times looking forward to returning again. Beautiful nature, birds , peacocks, so restful. Staff are diligent in every department. The food was outstanding, fresh fruit, especially the passion fruit, mmmmm. We also booked into the other restaurants on the grounds, simply delightful.”
— A Ask
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