BlueBay Grand Esmeralda
Carretera Federal Chelumal Puerto Juarez KM 300, Near Tres Rios Ecopark, Playa del Carmen, 77710, Mexico
Rating
3.4
Price Level
$$
Rooms
97
Pets
No
from
$ 1,525.03
09
Jan
BlueBay Grand Esmeralda, Playa del Carmen
BlueBay Grand Esmeralda
The hotel is located on the Riviera Mayan about 15 minutes north of Playa del Carmen, with its restaurants, bars, exciting nightlife and shopping opportunities, and 35 minutes from Cancun International Airport. Links to public transport can be found 15 minutes from the hotel. The hotel is located on the beachfront overlooking the azure waters of Mexico's beautiful Mayan Riviera. The crystalline and turquoise waters of the Caribbean Sea bathe the coast of Playa del Carmen, a wonderful and natural place where this fantastic hotel is located in Mexico. The BlueBay Grand Esmeralda has received numerous awards from renowned hotel entities, and that is why we continue to work to grow in services, facilities and comforts.
Price & Availability
Select your room
Room Standard With Garden View 2 Double Bed(s) ·
All Inclusive
Non Refundable
Deluxe Room, Garden View ·
Bed & Breakfast · 1 King Bed, 2 Double Beds
Book now and save
Non Refundable
Room Superior With Partial Sea View 2 Double Bed(s) ·
All Inclusive
Non Refundable
Deluxe Room, Garden View ·
All Inclusive · 1 King Bed, 2 Double Beds
Member’s exclusive price
Non Refundable
Deluxe Room Garden View ·
All Inclusive
Special discount -644.35
Non Refundable
Deluxe Room, Garden View , 1 King Bed ·
All-inclusive (food/beverages/snacks)
Deluxe Room, Garden View , 2 Double Beds ·
All-inclusive (food/beverages/snacks)
Deluxe Room With Garden View ·
All Inclusive
21% discount
Non Refundable
Deluxe Room, Partial Ocean View ·
All Inclusive · 1 King Bed, 2 Double Beds
Book now and save
Non Refundable
Room RUN OF HOUSE ·
All Inclusive
Cancel free of charge before Sat, 14 Dec 2024
Deluxe Room Partial Ocean View ·
All Inclusive
Special discount -747.88
Non Refundable
Deluxe Room, Partial Ocean View , 2 Double Beds ·
All-inclusive (food/beverages/snacks)
Deluxe Room, Partial Ocean View , 1 King Bed ·
All-inclusive (food/beverages/snacks)
Garden View ·
All Inclusive
21% discount
Non Refundable
Deluxe Room With Partial Ocean View ·
All Inclusive
20% discount
Non Refundable
Room SUPERIOR ·
All Inclusive
Cancel free of charge before Sat, 14 Dec 2024
Partial Ocean View ·
All Inclusive
20% discount
Non Refundable
Suite, Pool Access, Garden View (Emerald) ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Suite, Pool Access, Garden View (Emerald) , 1 King Bed ·
All-inclusive (food/beverages/snacks)
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
OK
3.4
28 reviews
5
4460
4
4515
3
2138
2
1058
1
1074
Customers Review
Value 4
Location 3.6
Cleanliness 3.9
Comfort 3.6
Neighborhood 4.4
Amenities 3.6
Condition 3.6
Recomendation 62.5%
“Just recently stayed at this resort, first I have to say most of the staff were beyond fantastic. Jose at the Black & White was great and friendly, Obed driving the taxi shuttles around the resort was super, Orlando at the Steak Restaurant was also great. What made us decide to never visit this resort again is the so called perks (scams). Like the jewelry store visit, we were told that we do a tour of the store learn how they make the stuff, instead it's a scam no tour only a sales clerk trying everything to make you buy their merchandise. Then the 90 minute (turned into 2.5 hours) tour to buy a vacation time share, at one point the "manager" got very confrontational because we refused to buy a plan. I there to relax not almost being forced to buy. Also we had two rooms bags we searched by cleaning and stuff has been taken, so LOCK all bags. Then at check out the front desk person started yelling at us that we probably had people in our room that took stuff and didn't even want to listen to our comment. I will not recommend this resort to people I know. Nice place very clean and friendly just beware.”
— Marion Parr
“If I could give ZERO stars, I would. I literally just got back today. I stayed there 5/21-5/25 and it was the pits from start to finish. The rooms were old and outdated. Our tv was the size of my computer monitor at work, the picture quality was horrendous. The elevator didn’t work so we had to walk up a flight each time... the food was horrible! The drinks were just as bad. The pool was dirty and no smell of chlorine at all. Trash was seen floating in there. We didn’t get in at all. The beach was blah. Overall, this place was horrible and I will never return and wouldn’t ever refer them to anyone. The only upside was the staff. They were friendly. The front desk staff were all over the place giving us wrong information. We were told we had to get our Covid tests on Sunday when in reality we had to do it Saturday! Stay away from this place unless you want to waste your money!!”
— Aleshia Heckstall
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