Upon arriving at Shangri-La Hotel, Singapore, you will leave the hustle and bustle of the city behind you. Set amidst 15 acres of lush greenery, Shangri-La Hotel, Singapore, is a place like no other. Consistently voted as one of the best hotels in the world, this is where the legendary Asian hospitality of Shangri-La began. The story continues with you. Located just off Orchard Road, the hotel provides a tranquil garden setting in the midst of the city. It is a 5-minute walk from the shopping and entertainment district of Orchard Road, and a mere 15-minute taxi or shuttle bus ride to the central business district. The hotel provides a regular complimentary shuttle service to Orchard Road and Sentosa Island, with cross-signing facilities with the Traders Hotel and Rasa Sentosa Resort. The international airport is just a 30-minute drive
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“I love this hotel from day first. Their staffs are really Impressed me. Service is awesome. No doubt in Cleanliness. Neat and clean hotel. Very polite staff from reception to room service. I opt for Indian veg food ..taste is like traditional. I give 5 star this hotel and Its deserve it.”
— javed khan
“Very professional service. Staff were very friendly and welcoming. Enjoyed the breakfast, afternoon tea and evening canapes. Even received a photo frame as a gift from one of the staff at valley wing. Overall, had a wonderful stay. Thank you!”
— Hazirah Aziz
Customers review
Overall Wonderful, 4.6
Location 5
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.4
Amenities 4.6
Condition 4.6
Recomendation 86.5%
Tern Stephanie
Nov 26, 2020
5
We had a great stay even though it was short. The service from everyone was top notch. Due to the Covid 19 measures, a lot needs to be limited or restricted however the hotel has done it in a neat, friendly and orderly manner. Thank you for the kind birthday cake surprise for my daughter during the stay. She is so thrilled and pampered throughout the stay. Keep up the great work and we will be back!
javed khan
Nov 03, 2020
5
I love this hotel from day first. Their staffs are really Impressed me. Service is awesome. No doubt in Cleanliness. Neat and clean hotel. Very polite staff from reception to room service. I opt for Indian veg food ..taste is like traditional. I give 5 star this hotel and Its deserve it.
Lucas Quek
Oct 27, 2020
5
My family took up the fun family playcation package. It was a lovely time for the whole family over the weekend. All our needs were very well taken care of and we enjoyed our weekend.
Special mention for the newly opened Splash Zone - done up very well and a marvelous place.
Small area of improvement for the picnic basket: might be good to include either mosquito patches or some bug spray. And additional paper napkins.
All in all, a very delightful time we had.
Hazirah Aziz
Oct 09, 2020
5
Very professional service. Staff were very friendly and welcoming. Enjoyed the breakfast, afternoon tea and evening canapes. Even received a photo frame as a gift from one of the staff at valley wing. Overall, had a wonderful stay. Thank you!
Gerald Teo
Oct 05, 2020
5
one word excellent , best hotel I stayed in Singapore. Food, services and cleanliness is top notch. Playcation family package is very entertaining for my whole family, especially for the kids. My kids enjoyed the Buds indoor playground and splash outdoor. However it would be good to be given an option to reserve the time slot during booking of the hotel, as when i check in the afternoon most time slots are full for the day. I would like to thank your management for upgrading my room for my anniversary celebration.
HappySnappyC
Great for family staycation, Housekeeping can be improved
4
I stayed at a deluxe family suite and the experience overall was a very good one with some exceptions.
Firstly, the service is great at check in, with the concierge, the staff at the family lounge...
Roberto P
The First of the chain
4
Shangri La is one of my favorite chains and it was exciting to stay in Singapore at the first structure, built in 1971. A classic hotel, with ample space, a wonderful reception, a large and romantic...
mandelmale
Excellent and Outstanding Service!
5
Dear General Manger, Mr Bipan Kapur,
I would like to extend my great appreciation to the outstanding team of Shangri-La Singapore. I sincerely hope you can acknowledge their excellent work. I was...
RaiAziz
Service from the Heart
5
I am not the sought who write compliments despite staying in many hotels around the world. but i felt this need to be said .Upon arrival , our preferred room wasnt ready but the front desk staff took...
LTKY
Best ever hospitality
5
We had many staycation at different hotels and ShangriLa is still the best among all. Definitely a children friendly and heart warming place that feels like a second home. Special thanks to Khrisna...
MayC37
Amazing and Attentive Crew at Summit Room
5
My family has thoroughly enjoyed being spoilt by the amazing crew of Summit Room in the Valley Wing. From the breakfast to the canapes to the after-hours drink sessions, each and every personnel...
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